14/4/2016
This is a fulfilling, office based, customer and team support role, providing comprehensive technical customer service and sales support to our Industrial market at the Harken UK head office.
KEY RESPONSIBILITIES
Customer Service
- Answer customer sales enquiries and process orders
- Manage CRM system
- Proactively contact customers to follow up quotes, sales leads, and promotions
- Research marketplace for sales opportunities
- Support and attend Shows, demos, and customer meetings where required
Technical Support
- Work with the technical team to provide answers and solutions to the customer
- Run CE and quality control product testing
Marketing Support
- Assist with technical writing for marketing copy
- Write/amend manuals and CE literature
ESSENTIAL REQUIREMENTS
- Experience - at least 3 years customer-facing job role
- Technical - Knowledge of sail boat equipment, CE legislation, and general engineering-based technical expertise
- Administration - high level expertise of Excel, Word, CRM and InDesign
- Literate - fluent ability to write technical text in English
- Organization - ability to organize your own work to satisfactory final conclusions
LOCATION
Full time, located at our office in Lymington, Hampshire.
CONTACT
Please email your CV to: cathy.ash-vie@harken.co.uk
CLOSING DATE: 30 April 2016
